1. Overview
YTGyans is committed to a fair and transparent refund process. Please read this policy carefully before registering for any workshop. By registering, you acknowledge that you have read and agreed to this Refund Policy.
2. Refund Eligibility
✓ Eligible for Refund
- Cancellation requested more than 24 hours before the scheduled workshop time
- Workshop cancelled by YTGyans and you are unable to attend the rescheduled date
✗ Not Eligible for Refund
- Cancellation requested less than 24 hours before the workshop
- No-shows — registered but did not attend
- Participants removed for misconduct
- Unable to attend due to personal technical issues
3. Workshop Rescheduling by YTGyans
If YTGyans reschedules or cancels a workshop due to unforeseen circumstances:
- You will be offered the option to attend the rescheduled session at no additional cost
- If you are unable to attend the rescheduled session, a full refund will be issued within 7 working days
- All registered participants will be notified of rescheduling via email and WhatsApp
4. How to Request a Refund
To request a refund, follow these steps:
1
Email us at contactytgyans@gmail.com with the subject line: "Refund Request — [Your Name] — [Workshop Date]"
2
Include your full name as registered, email ID used at registration, payment transaction ID, and reason for the refund request
3
Our team will review your request and respond within 2 working days
4
If approved, the refund will be processed to your original payment method within 7–10 working days
5. Refund Processing
- Approved refunds will be processed within 7–10 working days from approval date
- Refund will be credited to the original payment method used during registration
- Bank processing time may vary — please allow additional time for the amount to reflect in your account
- We are not responsible for delays caused by your bank or payment provider
6. Contact for Refund Queries
For any refund-related questions, reach out to us directly:
- Email: contactytgyans@gmail.com
- Business: YTGyans / Abhishek Shah
We aim to respond to all refund queries within 2 working days (Monday to Friday, 10 AM – 6 PM IST).